· Support
Online Support
The knowledge base and support forum both contain tons of useful information that is conveniently searchable. When you post a message in the support forum, there is a very good chance that one of our knowledgeable customers who frequently visit the support forums might answer your question. Of course we answer questions posted on the support forum too, but some questions can be answered better by our customers who may have gone through similar experiences themselves. Another benefit of posting your message in the support forum is that the answer stays online as a valuable resource for other customers in the future. If you feel that the answer to your question might meet either of these criteria, please consider using the support forum to get an answer to your question.
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» Support Forum
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» Linux Installation
» Linux Upgrade
» Windows Installation
» Windows Upgrade
Do you offer any training services?
Yes, please visit our training page
to learn more about our training services.
How can I find my AdvertPRO version?
To find out which version of AdvertPRO you have, open up your AdvertPRO control panel in your web
browser. You will see a screen that prompts you to enter your username and password to log in.
You have AdvertPRO Classic if you do not see a field called Role beneath those fields.
This information also applies for AdvertSERVE users.
E-mail Support
Before contacting us by e-mail, we do ask that please try to use product documentation and online support resources to find answers to your questions. Should you be unable to find an answer to any of your questions, please fill out the form below to contact us by e-mail. If you have any concerns about providing us with your contact information, please review our privacy policy.
We typically respond to e-mails within 1-2 hours during our normal business operating hours: 9am-5pm eastern (Mon-Fri).