LATE PAYMENT POLICY

If an account has any unpaid invoices overdue by more than 30 days you will be notified and the administrative console will be locked to prevent use. Ad serving will continue to function normally unless payment is not received within 15 additional days. At that time ad serving will be disabled. Failure to pay any invoice within 60 days of the due date will result in account termination without further notice. Your data, if you wish to recover it, will be held in escrow until payment in full is received.

We understand there are many reasons that invoices may go unpaid when due. The most troublesome reason is SPAM blockers. Our invoices are incorrectly marked as SPAM, do not get read, or get deleted. If you use any type of SPAM filtering software, we urge you to make sure that billing@renegadeinternet.com is in your "safe senders" list or whitelist.

Renegade Internet does not use contracts to bind you to using our services. Our billing is month-to-month, in arrears. This means that when an invoice is received the service has already been rendered and the payment is due. We do this because we are confident that our customers are very pleased with our service and support.

To help avoid service disruptions we have created a secure system for you authorize automatic monthly credit card payment. A copy of your invoice marked "PAID" stamp will be provided. Please visit https://services.renegadeinternet.com/autopay to initiate this process.