Need Help?
Please use the contact form below to submit a trouble ticket for all AdvertPro and AdvertServe technical support issues. We also welcome you to post your questions to our forums to help us grow our user community. Many helpful tips and tricks can also be found on our blog, which is updated regularly with posts from our developers.
For emergency issues involving outages or data loss, please call us between the hours of 9am-5pm EST/EDT (Mon-Fri) at 347-328-1250 and press 2 when you hear the menu for technical support.
E-mail Us
Thank you!
Your message has been sent to our staff members and will be reviewed and prioritized shortly.
We typically respond to e-mails within 1-2 hours during our normal business operating hours: 9am-5pm EST/EDT (Mon-Fri).
However, we will give your e-mail higher priority if your situation is identified to be an emergency such as hardware
failure, software crashes or data corruption. Please contact us by phone if you do not receive a response to
your message within 24 hours.
Your message has been sent to our staff members and will be reviewed and prioritized shortly.
We typically respond to e-mails within 1-2 hours during our normal business operating hours: 9am-5pm EST/EDT (Mon-Fri).
However, we will give your e-mail higher priority if your situation is identified to be an emergency such as hardware
failure, software crashes or data corruption. Please contact us by phone if you do not receive a response to
your message within 24 hours.